Production ProcessApplicationPackaging & ShippingFAQ
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1.What kind of payment terms are accepted?
T/T or Paypal.
2.When can the goods be shipped out after order is placed?
Depend our customized products,it can be from 7 days to 15 days.Normal products,it can be only 1 day to 3 days as we have stock.The exact delivery time will be specified in PI once order is confirmed.
3.Can you produce according to the samples?
Of course,we can produce by your samples or technical drawings.We can bulid the molds and fixtures.
4.Are items shown on website ready to deliver after order is placed?
Most of the items are needed to be made once order is confirmed.Stock items may be available due to different seasons,please contact our staff for information details.
5.How can i get quotation and make order?
Just simply inform our staff item numbers(or link)you are interested in and we will prepare detail quotation for you.PI will be issued once the order is confirmed and production will be started once advance payment is received.
6.Do you get the relevant certification?
Yes,so far,we have got certification of CE,UL,RCM and so on.
7.How about the after sales service?How will you deal with the product faulty?
We make sure all the products we ship out are 100% good quality.Just to avoid inconvience for clients,we advise clients to buy some extra products in the first order as a backup stock,if anything happens,we can response and provide service quickly.Our logistic
1.If the quantity of order is not very big,we could send them to you by express,such as TNT,UPS,DHL,FedEx etc.
2.If order is big,we will advise you use air shipping or sea shipping through your nominated forwarder agent.Our long-term cooperated shipping forwarder also available.
3.Freight collect if bulk shipment.